CONTACT CENTERS / INTELLIGENT AGENTS

RECOMMENDATION SYSTEMS

Help Make Significantly Better Decisions by Providing Insights Based on Historic and Current Data in Real Time.

RECOMMENDATION SYSTEMS

Help Make Significantly Better Decisions by Providing Insights Based on Historic and Current Data in Real Time.

TEXT-BASED AND VOICE-BASED INTELLIGENT AGENTS

Dialogue with Users Naturally While Searching For/Collecting Requested Information, Facilitating Transactions, Completing Forms or Resolving Issues.

TEXT-BASED AND VOICE-BASED INTELLIGENT AGENTS

Dialogue with Users Naturally While Searching For/Collecting Requested Information, Facilitating Transactions, Completing Forms or Resolving Issues.

SENTIMENT ANALYSIS

Classify Texts, Paragraphs, Sentences or Expressions as Positive, Negative or Neutral.

SENTIMENT ANALYSIS

Classify Texts, Paragraphs, Sentences or Expressions as Positive, Negative or Neutral.

TEXT-BASED LANGUAGE IDENTIFICATION

Identify the Language in Which a Text is Written.

TEXT-BASED LANGUAGE IDENTIFICATION

Identify the Language in Which a Text is Written.

SPEECH ANALYTICS

Estimate Speaker’s Characteristics such as Age, Gender, Height, Weight, Language, Emotion, Rate of Speech or Pitch. Also Estimate Intent, and Extract Information from the Conversation.

SPEECH ANALYTICS

Estimate Speaker’s Characteristics such as Age, Gender, Height, Weight, Language, Emotion, Rate of Speech or Pitch. Also Estimate Intent, and Extract Information from the Conversation.

VOICE-BASED LANGUAGE IDENTIFICATION

Identify the Language that is Being Spoken in Real Time.

VOICE-BASED LANGUAGE IDENTIFICATION

Identify the Language that is Being Spoken in Real Time.

VOICE-BASED EMOTION DETECTION

Estimate the Speaker’s Emotion in Order to Generate Speaker Profiles, Provide Insights Speech Analytic Systems, or Help Recommendation Systems and Call Centers.

VOICE-BASED EMOTION DETECTION

Estimate the Speaker’s Emotion in Order to Generate Speaker Profiles, Provide Insights Speech Analytic Systems, or Help Recommendation Systems and Call Centers.

SPEAKERS RECOGNITION

Identify (or Verify the Identity of) People Based on their Voices.

SPEAKERS RECOGNITION

Identify (or Verify the Identity of) People Based on their Voices.